Shipping policy
Orders from Germany and neighboring countries
What are the shipping costs?
The shipping costs vary depending on the country, order value, and ordered item. You can find the details in our shipping cost overview.
Please note that these shipping regulations do not apply to our racks. For these items, you can find the shipping costs in our bulky goods overview at the end of this page.
| Free Shipping > From Order Value: |
Shipping Costs > Below Threshold: |
|
|---|---|---|
| Germany | 40 € | 5,50 € |
| Austria | 40 € | 6,50 € |
| Switzerland | 100 € | 12,50 € |
| France | 40 € | 6,50 € |
| Netherlands | 40 € | 6,50 € |
| Denmark | 800 DKK | 85 DKK |
When can I expect my delivery?
Our usual delivery time is 1-2 business days within Germany. If your order is placed with us by 12 PM from Monday to Friday, the delivery will be shipped on the same day. Public holidays are excluded.
For information on delivery times to other countries, please refer to the following overview:
| Shipping time in business days |
|
|---|---|
| Austria | 2 |
| Switzerland | 2-3 |
| France | 2-3 |
| Netherlands | 2 |
| Denmark | 2-3 |
How can I track the status of my delivery?
Once your delivery leaves our logistics center, you will receive a shipping confirmation by email. This email contains a link that allows you to track your shipment. If you don't find this shipping confirmation in your inbox, please also check your spam folder.
Orders from other European countries
What are the shipping costs in other European countries?
The shipping costs vary depending on the country, order value, and item ordered. You can find the details in our shipping cost overview.
Please note that these shipping regulations do not apply to our frames. For these items, you can find the shipping costs in our oversized items overview at the bottom of this page.
| Free shipping ´ > From order value: |
Shipping costs > Below threshold |
|
|---|---|---|
| Belgium | 100 € | 9,50 € |
| Italy | 100 € | 8,50 € |
| Spain | 100 € | 9,50 € |
| Finland | 150 € | 17,50 € |
| Sweden | 1.200 SEK | 110 SEK |
| Poland | 200 PLN | 30 PLN |
| Bulgaria | 150 € | 12,50 € |
| Croatia | 150 € | 12,50 € |
| Estonia | 150 € | 12,50 € |
| Hungary | 150 € | 12,50 € |
| Ireland | 150 € | 12,50 € |
| Latvia | 150 € | 12,50 € |
| Lithuania | 150 € | 12,50 € |
| Luxembourg | 150 € | 12,50 € |
| Malta | 150 € | 12,50 € |
| Portugal | 150 € | 12,50 € |
| Romania | 150 € | 12,50 € |
| Slovakia | 150 € | 12,50 € |
| Slovenia | 150 € | 12,50 € |
When can I expect my delivery?
If your order is placed with us by 12 PM from Monday to Friday, the delivery will be shipped on the same day. Public holidays are excluded.
For information on delivery times to other countries, please refer to the following overview:
| Shipping time in business days | |
|---|---|
| Belgium | 2 |
| Italy | 2 - 4 |
| Spain | 3 - 6 |
| Finland | 3 - 5 |
| Sweden | 2 - 6 |
| Poland | 2 - 3 |
| Bulgaria | 4 - 5 |
| Croatia | 3 - 7 |
| Estonia |
3 - 5 |
| Hungary | 3 |
| Ireland | 3 - 4 |
| Latvia | 3 - 4 |
| Lithuania | 3 - 4 |
| Luxembourg | 2 - 3 |
| Malta | 5 - 7 |
| Portugal | 3 - 5 |
| Romania | 3 - 4 |
| Slovakia | 2 - 3 |
| Slovenia | 2 - 3 |
How can I track the status of my delivery?
Once your delivery leaves our logistics center, you will receive a shipping confirmation by email. This email contains a link that allows you to track your shipment. If you don't find this shipping confirmation in your inbox, please also check your spam folder.
Shipping of bulky goods for our stands
What are the shipping costs for orders that include bulky goods?
You can find the shipping costs for orders with bulky goods in the following table:
| For orders of the stands Udine, Nautico, Amura, Esterel, Arcada | For orders of the stands Elipso, Maera, Calma, Romano | |
|---|---|---|
| Germany | 5,50 € | 9,50 € |
| France | 6,50 € | 12,50 € |
| Austria | 6,50 € | 9,50 € |
| Netherlands | 6,50 € | 12,50 € |
| Belgium | 9,50 € | 12,50 € |
| Italy | 8,50 € | 19,50 € |
| Spain | 9,50 € | 27,50 € |
| Finland | 17,50 € | 45 € |
| Sweden | 110 SEK | 145 SEK |
| Denmark | 85 DKK | 200 DKK |
| Poland | 30 PLN | 85 PLN |
| Bulgaria | 12,50 € | 35 € |
| Croatia | 12,50 € | 45 € |
| Estonia | 12,50 € | 35 € |
| Hungary | 12,50 € | 45 € |
| Ireland | 12,50 € | 40 € |
| Latvia | 12,50 € | 40 € |
| Lithuania | 12,50 € | 40 € |
| Luxembourg | 12,50 € | 19,50 € |
| Malta | 12,50 € | 40 € |
| Portugal | 12,50 € | 40 € |
| Romania | 12,50 € | 40 € |
| Slovakia | 12,50 € | 30 € |
| Slovenia | 12,50 € | 35 € |
| Switzerland | 14,50 € |
24,50 € |
Please note:
If delivery is to a non-EU country, additional customs duties, taxes, or fees may be payable by the customer, but not to the provider—instead, they are paid to the relevant customs or tax authorities. Customers are advised to check the details with the customs or tax authorities before placing an order.